Interactive Voice Response (IVR)

Ibidium IVR for your Business Solution

Ibidium provides an extremely smart and flexible solution to access information and perform important tasks using the phone keypad. IVR system can help to direct customers to the right support channel they need.(e.g.: Press 1 for sales, Press 2 for promos, Press 5 to talk to an executive, etc.)

It is a perfect package to build an interactive voice-menu suiting your needs in the language of your choice. IVRs can accept input from callers, usually in the form of pressed phone keys, to translate that into actions.

The Ibidium IVR Advantage:

  • IVRs are easy to set up

  • IVRs reduce transfer errors

  • IVRs will improve your professionalism

  • IVRs will increase customer service, agent, and company efficiency

  • IVRs are inexpensive

  • IVRs will increase revenue

  • IVRs will reduce operational costs

 

Who Can Use IVR solutions?

Transport Industry

Inquiry, Reservation and status. 

Medical Industry

Reporting, Appointment, and immediate alert.

Banking Telecom

Account Information, Tele-banking Subscriber Information, Billing Information

Transaction Information, Service Activation-deactivation,

Call Center and BPO 

IVRS is integral part of a call center

Our Product's Features

Welcome Message - Multi Language (Fully Customized)

Call Log

Multi - Extensions with Multi - Mobile/Landline Numbers Mapping

Voice Mail

Missed Calls Alert

Call Recording

Caller Location Based Routing

Custom On-hold Music

Free Voice Calls with each Plan

Get in touch with us today, for more information on Ibidium IVR Solutions!